User login
Points Still Not Awarded
September 18, 2009 - 9:04pm
Hi,
Perhaps, things are just taking longer than expected (totally understandable), but I am concerned that my points for the Scavenger Hunt and for the Photosynth are still not awarded. I completed both yesterday. I saw on the forum somewhere that at 8:30 today all points should be up, but it's 9 and mine are not posted. Does this mean I did something wrong? Also, as another person had written I did not put my phone number in the subject of the email for the photosynth, but rather in the body of the email, as the directions did not specify. I just hope that I am awarded the points for each task, as this was a time investment for me.
Thank you!!
September 19, 2009 - 4:08pm
#2
I agree, they seem to be awesome at getting back to people and fixing glitches. I'd love to hear some information or get an email, though, about the scavenger hunt and photosynth points just so I know points are pending and that I didn't miss out on the points. I hope the points get to count for my faction's week 1 totals. Eeep...just a little anxious. Thank you, support team!!
September 19, 2009 - 4:14pm
#3
We sent out an email yesterday to all players who listed local zip codes in their profiles.
The message was entitled "Week 1 Update: Picture the Impossible", and included these instructions:
"If you had issues with submitting your scavenger hunt team code or your Photosynth URL, and haven't received an achievement that you think you should have gotten, here's what you can do:
Scavenger Hunt (Explore the Arts): Please send your user name, team code (you received that in your first message from SCVNGR; it should be a common word with a number following it, like alpha99 or moth77), and your team pilot's phone number to picturetheimpossible+hunt@gmail.com no later than 7:30 pm today (Friday).
Photosynth: please send your username and the URL for the Photosynth to picturetheimpossible+horse@gmail.com no later than 7:30pm today (Friday)."
September 20, 2009 - 4:53pm
#6
What happens if a person who already turned in the scavenger hunt pics before and still hadn't gotten the points did not get the email, and only saw the "turn in the email' post (above) after it was already too late?
Can we still be awarded the points we earned? : ) please?
I also have not received the scavenger hunt points from when I completed it Monday, and sent in the team picture. This game is really neat despite the little glitches, and they have a nice support system where generally if you report your missing points, someone will 'get on it' right away. Good luck with it!
Ariellison